• db2
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    1 year ago

    Worse is:

    Q: Will this steering wheel work for my car

    A: I don’t have that car I don’t know

    • Final Remix@lemmy.world
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      1 year ago

      So, this at least has an answer… if you have it enabled on your account, Amazon will email you about products you’ve bought or sometimes even just looked at. It’s worded as the question someone else posed, so some 60 year old woman gets a “does this steering wheel cover fit my Ferd Fteenthirty?” In an email, and she writes back “I don’t know. I don’t own that truck.” And Amazon scoops the reply and posts it as an “answer”.

      • pitninja@lemmy.pit.ninja
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        1 year ago

        Yeah, I would really like to see them either stop doing that or make it very clear in their email that you should only respond if you know the answer to the question.

        • db2
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          1 year ago

          The email does say that, people do it anyway.

          • pitninja@lemmy.pit.ninja
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            1 year ago

            Ah, I’ll be honest, I don’t actually read these emails closely often, but you’re right. Looking now through my inbox archive, I see that Amazon added an “I don’t know the answer” link in their email sometime between April and May of 2019. It looks like initially they had the text somewhat smaller for the “I don’t know the answer” link, but they seem to have increased the text size to match the “Answer/Respond to this question” link sometime between February and March 2020. At any rate, those emails were going out for many years before 2019 without an “I don’t know…” link and I think they could still probably make it clearer to people what they’re actually doing by posting “I don’t know” as an answer.

      • Khrux@ttrpg.network
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        1 year ago

        I once bought a few bits via my 60 year old father’s Amazon and he’d forward these emails to me and then ask if I was helpful when we saw eachother in person.

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    1 year ago

    “The hotel was fine. Everything was perfect. But it was raining and cold. 3/5”

  • Ejh3k@lemmy.world
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    1 year ago

    I love when someone asks a specific question about a product, and some boomer comes in with “I haven’t received it yet”.

    • Inktvip@lemm.ee
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      1 year ago

      Some of that blame is on Amazon as well, they send out emails to people that bought the thing being like “someone asked X about the product you ordered, do you know the answer?”.

    • BorgDrone@lemmy.one
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      1 year ago

      I bought a new fridge last week, one of the negative points mentioned in one of the reviews: “It’s smaller than my old fridge”.

  • gnomesaiyan@lemmy.world
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    1 year ago

    I love the 1-star reviews regarding late, missing, or damaged packaging because, yeah, that’s Amazon fault.

    • Hot Saucerman@lemmy.ml
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      1 year ago

      If Amazon is the shipper… then it actually is Amazon’s fault. I don’t order from Amazon very much, but when I do, it always comes from an Amazon labelled van. Sure, the people that drive for them technically aren’t “employees” but it’s still a division of Amazon, with their logo slapped on the side of the truck. They can’t hide behind “but they’re contractors, not direct employees.” So find better contractors who do a better fucking job, you god damned gaslighters. Owner is one of the richest motherfuckers on the planet and the reason he has so much god damned money is because people act like that kind of shit isn’t their fault, “because they’re contractors.” It’s still Amazon’s choice to contract their labor and slap an Amazon label on their trucks.

      However, if the delivery was done by a third party, your position stands as correct.

      • lolcatnip@reddthat.com
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        1 year ago

        It doesn’t even matter if it’s Amazon’s fault. It’s not the product’s fault. The review is supposed to be about the product.

      • LetMeEatCake@lemm.ee
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        1 year ago

        Even for the third party shipper, it’s still Amazon’s choice to contract out or permit shipping via that company.

        The actual problem with these reviews is that the review is meant to tell us if the product is good, not the seller. A review of Amazon on the product page for… I don’t know, an electric toothbrush… on Amazon’s storefront doesn’t help me decide if that specific model of electric toothbrush is worth buying.

    • silentknyght@lemmy.world
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      1 year ago

      What about if the product arrives with damaged or missing pieces (and the packaging is fine)? Serious question.

      • gnomesaiyan@lemmy.world
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        1 year ago

        I would start by contacting the seller. They may not be aware of returned items being put back into warehouse inventories. Either way, you can get a replacement or refund.

    • snowraven@sh.itjust.works
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      1 year ago

      Yeah and this annoys me so much more like how much brain cells do you need to understand that just because delivery was delayed does not mean the product itself is not worth buying.

  • Crabhands@lemmy.ml
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    1 year ago

    Many companies reimburse the cost of the product in exchange for a 5 star review. Don’t trust all amazon reviews!

  • usualsuspect191@lemmy.ca
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    1 year ago

    “I love this movie! 5/5”

    I can find reviews of the content all over… Maybe review the actual Blu-ray/DVD/CD/whatever. Good quality video/sound? Extra features? Movie was garbage but the DVD is excellent? That’s 5/5

    • UnverifiedAPK@lemmy.ml
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      1 year ago

      I’m pretty sure ~80% of people can’t tell the difference between 1080i and 4k. They’d more likely complain about the color settings they set on their own TV than artifacting.