• pinkdrunkenelephants
    link
    fedilink
    arrow-up
    1
    arrow-down
    6
    ·
    1 year ago

    It’s because they took advantage of the lockdowns and the superior position it put them in to assert control over their customers – as in you. You’re not a patient to them; you’re a customer. They do stupid shit like that to make sure you know they’re in control of the interaction. They’ve been doing it since 2020 and will keep doing it until people push back, somehow.