They tried it, returns and support cost them more. (There’s a conspiracy theory about Microsoft bribing that doesn’t make economic sense).
Linux users don’t stick with things and often distro-hop. Linux is also modular. -They can get a Linux computer free of Windows by using their own principals: Build it from parts.
Linux users are generally anti-capitalists and have no moral compass when it comes to returning things or making prices go up for others. -Why cater to anti-consumers?
Which distro? -They all suck. An endless supply of distros makes it so it’s difficult to figure this out (unless you can discern it from reading threads in a toxic Linux sub)
Linux software is volatile. A single programmer getting pissed off can stop development and take out multiple pieces of software depending on it because of its modular nature. (Imagine getting complaints about selling a computer with software that no longer works).
3rd party drivers and software can put excessive wear on components. Bad battery management can shorten uptime, create excessive heat and lead to short battery life for example, making decisions for OEMs complicated. Recently a driver caused screen flickering which could lead to a bricked display (and there’s no warranty for Linux).
They can get a Linux computer free of Windows by using their own principals
I normally use the principals from other schools instead of my own.
“have no moral compass when it comes to returning things or making prices go up for others.” Please explain this one.
It’s common to see someone claim to return a Steam game because it ‘doesn’t work in Linux’ when the developer lists Windows as a system requirement. Others in their Linux community approve of the behavior. -Just an example.
I’d hardly consider that a lack of morals assuming they purchased intending to try out the game in one of the numerous applications that can be used to run windows apps on Linux. It’s a digital item. Nothing is lost if they end up doing a return. If it did work they’d be telling others about it and earn more sales for the game.
The store doesn’t get refunded the transaction fees when a refund is issued https://merchantcostconsulting.com/lower-credit-card-processing-fees/how-refunds-impact-credit-card-processing-fees/
Okay? That’s the risk you accept when you take credit cards. People return shit. It’s a fact of retail.
The catch is that a large amount of people use credit cards, so most shops (at least in the US) have no choice but to eat the returns. But it should go without saying that valve isn’t gonna go bankrupt because of it or even suffer at all. (Kinda related video on how credit cards make money: https://www.youtube.com/watch?v=OceYCEexDqQ the main part I wanted to mention on how the middlemen of the processing charges make the cost of accepting credit cards at the shop more expensive compared to debit cards.)
Some places don’t accept credit cards and may have a machine for people to pay their transaction fees on their own. Prices are better for everyone else as a result.
What i don’t get is how morale is involved in getting a refund on a non working product? For steam games, i haven’t seen this specific case.
The customer knew the item would be defective and purchased anyway because they know they could refund it at no cost of their own. But as pointed out in our sibling thread, there are costs produced by refunds, which someone has to pay. Therefore the buyer made the choice to hurt these other parties. That’s where the moral comes in.
The customer knew the item would be defective and purchased anyway
The majority of non-Linux games work just fine in Linux using Proton. The customer doesn’t “know” until they are able to test it.
There are plenty of Windows games that don’t work on Windows due to incompatible hardware, system requirements that are not met, or any number of other machine specific issues. Are those returns immoral also?
Let’s look at it from the opposite side: You order a washing machine from Japan knowing full well that the plug is incompatible with your socket. Is it justifiable request a refund because “it doesn’t work”?
Who gets a washing machine shipped from Japan just to return it? It’s not like you’re turning a profit from returning. This is just wasting time, same as buying a game for the express purpose of returning it. Nobody does that.
If the majority of Japanese washing machines work with an adapter that provides the correct power requirements (ie proton) then yes.
