It got a lot of press when it first showed up and it was a strong default suggestion for new users for well over a decade.

I used it for several years and I initially jumped ship to Xubuntu, so it was clearly good enough for me to want to use something similar at first. The distro-specific changes (snaps, etc.) are more likely to alienate experienced users, whereas new users are less likely to object to things like snaps.

I don’t use anything Ubuntu-based these days, but it has everything to do with my specific needs/preferences. Nothing directly to do with the decisions that get bad press among long-term users.