• magnetosphere@kbin.social
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    11 months ago

    Being pleasant and helpful to customers at work. What I do is by no means important, but I take pride in doing it well (or at least trying to). Too many people in customer service are bored, apathetic, or act like you’re bothering them by asking them to do their jobs. I like to make people smile.

    • TehBamski@lemmy.worldOP
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      11 months ago

      As someone who has worked in the customer service industry… I will not allow you to belittle yourself.

      What I do by no means [is] important,

      If I were standing next to you right now, I would playfully but with meaning, open up your cranium, lean down, sternly point, and talk to your brain with the following. “You stop being mean to @magnetosphere@kbin.social or you’re going to have to deal with me.”

      I 1000% disagree with the selected statement above. You and your work are very important to the people that come in. If it weren’t for the work that you do, I can guarantee you that there would be more people feeling lonely, discontent, or frustration. Being pleasant is a sought after characteristic, I would argue in all work industries. (Think about it. How well would a company perform or last, if it wasn’t for those who work there, being pleasant to be around?) Being helpful: I’m goodness. People LOVE to be out shopping and find an employee that actually wants to help you out. It’s a high ranking frustration for customers in any industry. Nobody (in my experience,) wants to always have to find things or do things for themselves at a business. So if you genuinely like making people smile or providing a good shopping experience, you’re a badass in my book.