Can I just rant a little to you all?

I’ve tried numerous times to help people from reddit set up an account and get started on Kbin (and lemmy), but 4 out of 5 times people can’t seem to grasp the concept of registering an account and starting to use this platform. Even breaking it down into 2 steps, with direct links… They get angry, and then ragequit their attempt in a huff saying how it’s too fucking complicated and it will never take off because it’s so hard.

Ok, I get that the fediverse is complicated if you think deeply about all the interconnectivity and federation etc, but there is no reason you even have to think about any of it to create an account and get started. Like, at all.

It reminds me so much of my 70/y old mother-in-law not immediately knowing how to work a tv remote and shoving it at me after 1.5 seconds saying “here, I can’t figure this out”. When in reality all she had to do was press the fucking big red button…

I’m just so frustrated with people’s complete lack of ability to help themselves.

  • crib@kbin.social
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    1 year ago

    I work in tech and even for me it took a few minutes to grasp that kbin and lemmy instances could all communicate with each others. If you’re used to the centralized web then it might be foreign that kbin can read lemmy content etc. It’s like saying instagram can be used to access Twitter for a normal person.

    But for now I don’t think the normal user has to be the priority. They will learn when they have to move to be able to access the content they are after

    • ananas
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      1 year ago

      To explain it to “normal” users, we have a lot of federated things in our everyday life. From our email addresses to our bank accounts. Using those as examples usually helps.