I work in software development. If it’s not written down, it never happened.
People are free to call me to discuss it, or schedule a meeting, but they will only ever activate my trap card: “Sounds fine, please put that in writing in an email so I can action it.”
“Oh, you recorded the meeting? No I don’t need a copy, but that will make it easy for you to listen back to it while you’re putting it in writing in an email.”
“Of course, you’re welcome to text me, but keep in mind, it needs to be in writing in an email so I can action it.”
“Mmm see, I’d really love to action that now, but it needs to be in writing in an email first. Company policy.”
I’m starting to think these people are as afraid of a keyboard as I am of a phone.
“Yeah sure, they asked me 12 times they needed that info in writing… but maybe they meant in writing or… over the phone? Maybe I will call again to discuss it. Surely it will be okay. They will be grateful that I didn’t write an email. Who likes that?”
I work in software development. If it’s not written down, it never happened.
People are free to call me to discuss it, or schedule a meeting, but they will only ever activate my trap card: “Sounds fine, please put that in writing in an email so I can action it.”
“Oh, you recorded the meeting? No I don’t need a copy, but that will make it easy for you to listen back to it while you’re putting it in writing in an email.”
“Of course, you’re welcome to text me, but keep in mind, it needs to be in writing in an email so I can action it.”
“Mmm see, I’d really love to action that now, but it needs to be in writing in an email first. Company policy.”
I should know, I wrote that policy.
Very strong praxis, very nice.
I’m starting to think these people are as afraid of a keyboard as I am of a phone.
“Yeah sure, they asked me 12 times they needed that info in writing… but maybe they meant in writing or… over the phone? Maybe I will call again to discuss it. Surely it will be okay. They will be grateful that I didn’t write an email. Who likes that?”