reallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 3 months agoAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netimagemessage-square92fedilinkarrow-up1645arrow-down111
arrow-up1634arrow-down1imageAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netreallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 3 months agomessage-square92fedilink
minus-squareTheDarksteel94linkfedilinkEnglisharrow-up15·3 months agoIt was probably cheaper for them to just refund you instead of processing a broken item and disposing of it themselves.
It was probably cheaper for them to just refund you instead of processing a broken item and disposing of it themselves.