reallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 3 hours agoAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netimagemessage-square32fedilinkarrow-up1155arrow-down13
arrow-up1152arrow-down1imageAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netreallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 3 hours agomessage-square32fedilink
minus-squareTheDarksteel94linkfedilinkEnglisharrow-up10·2 hours agoIt was probably cheaper for them to just refund you instead of processing a broken item and disposing of it themselves.
It was probably cheaper for them to just refund you instead of processing a broken item and disposing of it themselves.