reallykindasorta@slrpnk.net to

Mildly Infuriating@lemmy.worldEnglish · 3 months ago

Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

634

Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

reallykindasorta@slrpnk.net to

Mildly Infuriating@lemmy.worldEnglish · 3 months ago

Chat

TheDarksteel94
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3 months ago
It was probably cheaper for them to just refund you instead of processing a broken item and disposing of it themselves.

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