The most annoying thing is that carmakers didn’t move to touchscreen-only because people want it,

They definitely wanted it at first, or at least, they wanted the “new shiny tech” in their cars.

They first added screens for things that are appropriate to show on screens, like GPS maps. But that’s not going “touchscreen-only.” Touchscreen-only – putting everything on the touchscreen, whether it was an appropriate interface for it or not – was purely a cost-cutting move.