

I think it’s worth being clear about the scope of the rating. iFixit has always been about repairability defined by parts availability, and its ratings consider software restrictions only to the point where it interferes with the user experience when replacing parts to restore things to the original performance.
Customizability (in software or otherwise) isn’t part of the score. Durability/longevity isn’t part of the score, either. Those are things that I want, too, but I can recognize those are outside the scope of what iFixit advocates for.
I do have some concerns about the partnerships creating a conflict of interest, but sometimes that feedback loop is helpful for improving the product, where the maintainer of a standard also has a consulting business in helping others meet that standard. Ideally there’s a wall between the two sides (advisors versus raters), but the mere fact that one company might do both things isn’t that big of a deal in itself.








Yes, this has everything to do with AI, because this is an AI vendor locking out a customer from their ordinary workflow.
At the same time, this is a generalizable example not limited to AI, where any form of vendor lock-in on a critical business function becomes a potential point of failure when the vendor drops the customer or stops working. It’s true of a cloud provider, an email provider, an ISP, any software provider that can revoke access/authority, or even non-tech vendors like a landlord or a temp agency or an electric utility.