Lugh@futurology.todayM to Futurology@futurology.todayEnglish · 9 months agoSwedish Company Klarna is replacing 700 human employees with OpenAI's bots and says all its metrics show the bots perform better with customers.www.euronews.comexternal-linkmessage-square19fedilinkarrow-up135arrow-down11
arrow-up134arrow-down1external-linkSwedish Company Klarna is replacing 700 human employees with OpenAI's bots and says all its metrics show the bots perform better with customers.www.euronews.comLugh@futurology.todayM to Futurology@futurology.todayEnglish · 9 months agomessage-square19fedilink
minus-squareGlitterInfection@lemmy.worldlinkfedilinkEnglisharrow-up2·9 months agoI’ve had that type of horrible experience with outsourced human customer service reps.
I’ve had that type of horrible experience with outsourced human customer service reps.