A visitor from the U.S. got more than they asked for at a Toronto hotel restaurant when they ordered a cheeseburger on Monday night that was served with a waiver on the side.

  • Showroom7561@lemmy.ca
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    10 months ago

    After reading the article, I’m on the hotel’s side.

    If someone asks for meat to be prepared in a way that Health Canada says is below the optimal temperature to kill pathogens, then the customer is putting themselves at risk and should bare any liability.

    If someone asked for unpasteurized milk, raw eggs, or live seafood, I’d expect them to get the same waiver.

    Seems quite sensible.

    • howrar@lemmy.ca
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      10 months ago

      I would be as well were it not for one small detail, and it’s that the waiver was presented after they started eating.

      • Malle_Yeno@pawb.social
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        10 months ago

        No, still on the restaurants side. Like yes, it was a mistake and they should have presented it earlier, but asking for a burger to be done medium isn’t a common thing here in Canada. They might not have thought about the waiver until then.

        Edit: my point here is that this article is presenting the waiver itself as some kind of wrongdoing or indictment about the restaurant’s quality/safety. To me, this seems wrongheaded and the timing of the waiver being brought out seems more like “whoops we forgor” thing than a “desperately covering our ass” thing – since again, medium burgers aren’t really a thing here.

        I’m not going to fault the hotel for trying their best to please customer requests and the customer being Pikachu shock faced when he’s asked to not sue the restaurant for accommodating his McDeath Burger extra value meal.

        • Sagifurius@lemm.ee
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          10 months ago

          There’s a literal west coast burger chain that serves medium as standard. Just cause you don’t ask for something doesn’t make it uncommon.

          • Auli@lemmy.ca
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            9 months ago

            Don’t care it’s still very uncommon here. Order a burger at a restaurant in the states they ask you how you want it like ordering a steak. Order a burger in Canada they do not.

      • Showroom7561@lemmy.ca
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        10 months ago

        That was a mistake, I’m sure. Puts the hotel at a greater liability (i.e. the customer refuses to sign), but someone eating undercooked meat would already know the risks, so this wouldn’t stop them from eating it.