cross-posted from: https://lemmy.world/post/10882099

Thankfully I don’t use any of their products, but this really pisses me off. They claim that this open source project “causes significant economic harm to their company”

This is ridiculous. It is truly ridiculous. How can something that enables the user to efficiently control their AC cause “significant economic harm”???

Consider forking the repository or mirroring it to another platform like GitLab, Codeberg or your self-hosted Git server, so the project can continue to exist and someone can maybe fork it and maintain it.

The effected repos are: https://github.com/Andre0512/hOn and https://github.com/Andre0512/pyhOn

If you don’t know about Home Assistant, check it out. It’s an amazing piece of open-source software, that you can run at home on your own server and use it to control your smart home devices. That way, you don’t need to connect them to the manufacturer’s (probably insecure) cloud. It gives you sovereignty over your smart home instead of some proprietary vendor-locked garbage. Check out their website and the Lemmy community: !homeassistant@lemmy.world

I also highly recommend Louis Rossmann’s video about this: https://youtu.be/RcSnd3cyti0

He makes awesome videos in general, consider subscribing.

As Rossmann said, don’t ever buy anything from such a shitty company that doesn’t respect their customers. This move by Haier is nothing other than a slap in the face for everyone, who just wants to comfortably control the product they paid for. This company is actively hostile towards their paying customers. Fuck these bastards!

  • Sorcaeden@lemmy.world
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    10 months ago

    I am in no way defending their behavior, but API calls will always incur some cost - either in backend resource consumption with “paying” customers, or legitimate costs if they’re relying on AWS infrastructure.

    However, like the whole reddit debacle, API usage isn’t always well optimized at the client end, and it can become a negotiation rather than a C&D…unless you’re looking to make a competitor as well.

    • Pantsofmagic@lemmy.world
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      10 months ago

      A few thoughts come to mind… 1) Some of their customers may only be customers because of HA compatibility. 2) HA does not require a cloud API to function - a LAN based solution is usually preferred anyway. 3) There are far more diplomatic ways to approach this issue.

      • Sorcaeden@lemmy.world
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        10 months ago
        1. To think, from a business perspective, that any notable portion of their userbase bought the devices with the explicit expectation that it would work with HA would be naive. We’re hobbyists, a niche market, the less-than-1% of their market evaluations. Losing those customers while reducing whatever burden or cost they’re incurring is probably worth it.

        2. HA doesn’t - but while I don’t have any Haier equipment to say, the other smart devices in my house which aren’t either esphome or tasmota don’t connect locally to my devices, but to the vendor cloud API. Ecobee, Wyze, Traeger all do that instead.

        3. Totally agreed. I think AWS API costs are a few cents to the thousand, so a discussion with the developer about the use would be the nice way instead of just kowtowing to the bean counters.

        • MiDaBa@lemmy.ml
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          10 months ago

          My argument to that would be if we are only a niche segment then where is the serious economic harm they are referring to? It sounds to me like API calls are happening either way but they don’t want to lose out on the ad and customer tracking revenue. Also, I as other have pointed out there is no reason it needs a remote cloud to change the thermostat.

          • Sorcaeden@lemmy.world
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            10 months ago

            It could be a case of disproportionate impact - consider that forecasting within Haier for their cloud API would probably be based upon X number of units in the field and Y number of average API calls per unit/user/premises. At 40,000 units in the field at 1000 calls per day (which they know because they designed the software, or at least had a hand in resourcing discussions), you have 40,000,000 calls per day.

            If you have some third party app which is generating 4,000,000 calls by itself, and you see only 400 users doing this, then it’s a simple high usage target to hit.

            Ad revenue, maybe. Tracking is still possible because it’s the same device, and if there’s any security at all, they’ll still have all the native API stuff they’d normally get, temperatures, weather, occupancy, etc.

            I will say at a brief glance at the repo for the project that there’s some calls which imply it would get the local IP for the device, and may from there be able to issue calls direct to the device. That would make me think there’s only a few calls to their cloud to establish a relationship and product info, so the disproportionate load theory, barring bugs, doesn’t hold up. While it’s been a good brain exercise, we’ll be left guessing, and hoping Haier decides to be better.