BrikoX@lemmy.zipM to Technology@lemmy.zipEnglish · 11 months agoCable firms to FTC: We shouldn’t have to let users cancel service with a clickarstechnica.comexternal-linkmessage-square4fedilinkarrow-up157arrow-down10cross-posted to: technology@lemmy.worldtechnology@lemmy.world
arrow-up157arrow-down1external-linkCable firms to FTC: We shouldn’t have to let users cancel service with a clickarstechnica.comBrikoX@lemmy.zipM to Technology@lemmy.zipEnglish · 11 months agomessage-square4fedilinkcross-posted to: technology@lemmy.worldtechnology@lemmy.world
minus-squarebrightandshinyobject@lemmy.worldlinkfedilinkEnglisharrow-up31·11 months agoIf you’re worried about people cancelling, maybe improve your service or reduce the cost so people are willing to stay before they want to cancel?
minus-squarevoracitude@lemmy.worldlinkfedilinkEnglisharrow-up7·11 months agoHow dare you. They’ll lobby and bribe and legislate their competition out of existence, as is tradition. It was good enough for the prior board of directors, and the board before that, and it’s good enough for this board dadgummit!
minus-squarecorsicanguppy@lemmy.calinkfedilinkEnglisharrow-up3·11 months agoIt seems to me that the service provider wants that “please don’t leave. We’ll not be a total dick for like 3 months; will that help?” opportunity.
If you’re worried about people cancelling, maybe improve your service or reduce the cost so people are willing to stay before they want to cancel?
How dare you. They’ll lobby and bribe and legislate their competition out of existence, as is tradition. It was good enough for the prior board of directors, and the board before that, and it’s good enough for this board dadgummit!
It seems to me that the service provider wants that “please don’t leave. We’ll not be a total dick for like 3 months; will that help?” opportunity.