Help! Created new account on lemmy.ca, and can’t log in.

I created an account, set a password, and now when I try to use them, they don’t get me off the login page.

If I change either my username or password by a character, it clearly says ‘credentials are wrong,’ implying that my unmolested credentials are correct - but it won’t log me in.

I’ve tried different browsers, turned off uBlock Origin, but nothing helps.

Any advice?

@lemmy_ca_support

  • smorks@lemmy.caM
    link
    fedilink
    English
    arrow-up
    2
    ·
    1 year ago

    did you try resetting your password? actually, on second thought, if you didn’t receive an e-mail confirmation, then you may not get the password reset e-mail. I can look into this more later tonight.

    • Colin B.@mstdn.ca
      cake
      OP
      link
      fedilink
      arrow-up
      2
      ·
      1 year ago

      @smorks I figured it out. I’m an idiot.

      I put in the wrong email address - one that may not even exist (and if it does exist, it’s not mine.)

      I blame the fever I had this morning. Is there any way you can just trash the account and I can start again, or correct the email address?