DoorDash now warns you that your food might get cold if you don’t tip::The app-based delivery service is alerting customers that drivers may not take their order in a timely manner if there is no tip included upfront.

  • enki@lemm.ee
    link
    fedilink
    English
    arrow-up
    4
    arrow-down
    2
    ·
    1 year ago

    Yeah, let me know how to get GrubHub to even respond to a support request for an order that never arrived, much less refund me and then you can tell me GrubHub is better. I had an order that was never delivered on Sept 23 and GrubHub has still not responded to or refunded me. At least with Doordash or UberEats I can get issues with my order addressed almost immediately.

    • BombOmOm@lemmy.world
      link
      fedilink
      English
      arrow-up
      7
      arrow-down
      1
      ·
      1 year ago

      Charge it back. If you didn’t get service, no reason they should get money.

      • enki@lemm.ee
        link
        fedilink
        English
        arrow-up
        1
        ·
        1 year ago

        I did that. There were no options, just a dialogue saying they had refunded me a couple dollars for a price mismatch. But no button to report an issue on the app or web, no chat, no email or phone number. Just a Contact Us form that I filled out and submitted with all the information nearly a month ago, and no one from GrubHub has reached out. I finally just did a chargeback a couple days ago.