T-Mobile: "We are not raising the price... we are moving you to a newer plan."

T-Mobile switches users to pricier plans and tells them it’s not a price hike::T-Mobile: “We are not raising the price… we are moving you to a newer plan.”

  • Ennon@lemmy.worldEnglish
    161·
    1 year ago

    In more populated areas it makes sense since Brand customers have prioritized traffic over MVNOs. So if you want any service at all, then…

    • raptir@lemdro.idEnglish
      101·
      1 year ago

      I have both T-Mobile and Visible on my phone and I’ve had to switch to Visible in more congested areas because T-Mobile will crawl.

    • zettajon@lemdro.idEnglish
      6·
      1 year ago

      I’ve never had any issues with the Tmobile prepaid plan in either NYC nor north NJ, although I’m not sure if the prepaid plans have the same lowered priority as Mint, for example.

      • kungen@feddit.nuEnglish
        2·
        1 year ago

        I have used StraightTalk a couple years ago with the T-Mobile SIM. In the countryside, I could barely do anything, whereas my friend on prepaid T-Mobile worked “as normal” as you’d expect. So their MVNO priorities are a bit of a gamble.

      • cerevant@lemm.eeEnglish
        21·
        1 year ago

        In SoCal it can get pretty bad, and I’ve been to Disneyland and other events (concerts/sports) where the phone simply doesn’t work at all. I’m on a Verizon MVNO right now that seems to be fine, but the AT&T and T-Mobile based ones both have issues around here.

        • zettajon@lemdro.idEnglish
          2·
          1 year ago

          Right I’m saying does the prepaid T-Mobile plan count as an MVNO? If it’s directly from them vs a separate company like Mint

          • cerevant@lemm.eeEnglish
            31·
            1 year ago

            No, it isn’t an MVNO, but I do think it gets lower priority than their premium plans.

            • Brahminman@iusearchlinux.fyiEnglish
              1·
              1 year ago

              This is correct, as many people have pointed out though, this is an urban issue. Priority data doesn’t really play into the world of rural users who don’t have enough people in town to congest their single tower

        • scottywh@lemmy.worldEnglish
          1·
          1 year ago

          I didn’t have any issues with Metro when I lived in San Diego and Apple Valley back in 2015 through early 2016.