I know we already got another thread about this topic, but I wanted to highlight the stance of home assistant for this topic.

I really don’t see how you can argue with this post. Well, I can, but I really don’t want to think about it.

  • dueuwuje@aussie.zone
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    1 year ago

    This always annoys me. How can a device you have purchased outright with certain functionality, have the terms of service changed after the point of purchase which then changes that usage of the device.

    This seems like you could return for refund as the device is NOW not what you originally purchased.

    Where does this end? We buy a car then 5yrs later they change the terms of service and if you don’t agree you don’t get the right to have tires on your car.

    • Car@lemmy.dbzer0.com
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      1 year ago

      Until something is legislated, this will continue to the end-user’s detriment.

      I bought some Philips Hue bulbs In something like 2015 which have worked mostly fine ever since, but the control surface has become more and more intrusive over the years. I’m now relegating the bulbs to dumb use until they finally die.

      • Patches@sh.itjust.works
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        1 year ago

        I have completely swapped to just normal LED dimmer switches.

        I live far enough out in the country that we get brown outs for less than an eye blink. Every fucking light bulb will shine bright like a diamond and there is no way to turn it off.

        I’ve tried setting the ‘Power On’ Behavior but it just ignores it for these scenarios. It’s so maddening to wake up at 3 AM with every light on having paid hundreds for light bulbs I ‘own’ but can’t command.

    • Gecko@lemmy.world
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      1 year ago

      I feel that at the very least, the customer in that case should be entitled to a complete refund of the product, regardless of whether they bought it 5 days or 5 years ago and regardless of the condition their device is in.

      This should at least give some incentive to companies to not perform such sweeping changes to their terms of service and if they do, the customer can more easily remove themselves from the lock-in without taking a financial hit.