cross-posted from: https://lemmy.world/post/5176306

Google says it can’t fix Pixel Watches, please just buy a new one | With no official repair program and no parts, broken Pixel Watches are just e-waste.::With no official repair program and no parts, broken Pixel Watches are just e-waste.

  • Chozo@kbin.social
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    1 year ago

    Maybe. But even having the parts does very little in terms of repairing a smartwatch. The parts would only be a tiny fraction of the cost to repair it, the rest would be the likely several hours of work it would take to execute the repair without further damaging it. I say this as somebody who bought a Pixel watch fully aware of the fact that Google doesn’t offer repairs and that I would have to just shell out for a new one if I broke it (which is why I paid a little extra for a protection plan). If only more people did even half as much research before buying things.

    I understand and fully agree with the RTR argument when it comes to phones and other devices. But a smartwatch is a fashion accessory, first and foremost, so the slim and stylish form factor is the point of the device’s existence. And an attractive form factor comes at the cost of repairability, as getting the product to that point requires more advanced build techniques than your average device, which in turn requires more advanced expertise to repair.

    This is really a non-issue that everybody’s latching onto because “fuck google”.

    • lustrum@sh.itjust.works
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      1 year ago

      It seems you’ve missed out on the fact I can try fix it myself with the parts. Yeah it might take me hours but I’m not paying myself, it’s my spare time.

      • Chozo@kbin.social
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        1 year ago

        Do you regularly repair these types of devices? If not, and you don’t have a spec sheet available and know where all the easily-overlooked ribbon cables are located and have an array of very niche and specialized tools, there’s a very significant chance that you’ll end up breaking it even more than it already is. Now you’re out a watch, and a replacement screen, and likely also the cost for the unique tools you’d have to have purchased to try opening it up in the first place.

        Even some of the best repair techs avoid working on smartwatches, for this very reason. Maybe you’re just built different and can do what most can’t, but you’d be a lonely outlier if so. So much so that it’d honestly be a statistical anomaly if you managed to repair one of these devices without issue.

        • newIdentity@sh.itjust.works
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          1 year ago

          Just watch a tutorial of someone who does know what he’s doing

          That way you can at least try.

          Also they shouldn’t have released a watch that is that unrepairable in the first place

        • lustrum@sh.itjust.works
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          1 year ago

          What? There are already teardown guides online, I just need replacement parts.

          No i’ve not repaired one before because it’s not broken, I feel like you’ve got blinkers on mate and missing some key points. Repair techs don’t work on them because of the time, they’re not profitable.

          but i’m not trying to be profitable, i’m just trading free time.

        • qyron
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          1 year ago

          This is all very good but when considering the mandated repairability for all consumer goods rising in strenght in some parts of the world, products like this either avoid such markets (difficult to achieve) or will go extinct.

          Companies need to end the mentality of “if I can, I will”.