• lazyslacker@sh.itjust.works
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        1 year ago

        What I often find is people don’t ask the question they should have to receive the information they actually want. So I have to read between the lines and understand their perspective and what led them to ask their question in the first place, then I can actually give them the information they were looking for. For instance, the OP, the Grandma doesn’t want to know the kid’s number. She wants to know the best or most convenient way (from her perspective) to have a voice call with the kid. That might be by having the kid’s phone number, but it might not be.

        • Perfide@reddthat.com
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          1 year ago

          For instance, the OP, the Grandma doesn’t want to know the kid’s number. She wants to know the best or most convenient way (from her perspective) to have a voice call with the kid

          I don’t think that’s right. Grandma knows how to find his contact to text him, she should be capable of finding it to call him.

          I think she actually wants his phone number for something. Maybe she wants to give it to the cute girl in her church for him, maybe she wants to sign him up to a spam call list. Who knows, but I find it the more likely option.

          • lazyslacker@sh.itjust.works
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            1 year ago

            I think it’s more likely granny just doesn’t know how to use her phone well enough, but what you’re saying is totally possible too. See this can be interpreted in so many ways

    • TheDoozer@lemmy.world
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      1 year ago

      If not, we should absolutely normalize answering specific questions when asked specific questions.