• Alaknár@lemm.ee
      link
      fedilink
      arrow-up
      1
      ·
      56 minutes ago

      Here’s the problem with sweeping statements on the Internet like the one you just did - you never know who you’re talking to.

      You have no clue how hilarious your comment reads from the perspective of someone who’s worked in IT for the past 20 years. :D

      Here’s the difference between Linux and Windows TODAY (that’s a CRITICAL point) - the average user gets the OS installed, fires it up and just uses it. If there’s a problem, a reboot will fix it 99% of the time. For that 1% there’s a bajillion different forums where they’ll find help.

      Now, Linux? You install it, fire it up, and it runs without issues. Or it doesn’t! You use an app, and it works - or it doesn’t! You start searching for solutions online and find that the issue you’ve had has been resolved but on a different distro, things look different on yours and you have no clue how to proceed.

      Windows is not a perfect OS, but it’s as good as it gets (next to MacOS) in terms of “I’m John, this is my first computer, I just learned how to log in and now I want to have some fun”. Linux is FAR from that, still.

    • Ferus42@lemm.ee
      link
      fedilink
      English
      arrow-up
      2
      ·
      14 hours ago

      Could that be because he’s had fewer issues with Windows and hasn’t had a need to troubleshoot it?

      Windows 11 is a shitty version of Windows, but it’s not Windows ME or Vista. It sucks because of the arbitrary CPU and TPM requirements, plus having AI forced into a user’s desktop. Not to mention Microsoft is dragging its feet fixing performance issues in Explorer.

      It’s still very stable on good hardware with stable drivers. Point out the actual shit parts of Windows, not lazy callbacks to the days of Windows 98.

      • Alaknár@lemm.ee
        link
        fedilink
        arrow-up
        1
        ·
        edit-2
        44 minutes ago

        Could that be because he’s had fewer issues with Windows and hasn’t had a need to troubleshoot it?

        It’s actually the opposite. Worked in IT for 20 years, had to troubleshoot every conceivable issue with Windows.

        Here’s the difference: 90% of the time, once you’ve installed the OS, it’s smooth sailing*. If it’s not, reboot, and it will be fine. For the fringe cases, just search online to find help.

        This last bit is what kills Linux as “user-friendly OS” - you have one distro, but solutions you find are for five different distros and each one looks and feels slightly differently, so things are in different places.

        EDIT:

        * I should’ve added: TODAY. It used to be VERY different, but these days? It’s mostly “fire and forget”.

      • ILikeBoobies@lemmy.ca
        link
        fedilink
        arrow-up
        1
        ·
        5 hours ago

        2080 ti and 128gb of ram - it is definitely not stable and unlike Linux isn’t ready out of the box

        • Alaknár@lemm.ee
          link
          fedilink
          arrow-up
          1
          ·
          51 minutes ago

          You seem to be confused. We’re talking about an “OS for the masses”. What you’re talking about is so far beyond the “high end for the top tier enthusiasts” that it’s not even funny.

    • FauxLiving@lemmy.world
      link
      fedilink
      arrow-up
      1
      arrow-down
      1
      ·
      15 hours ago

      Steps to troubleshoot Windows:

      • Reboot, pray
      • Google the error, if any
      • Randomly change registry settings, delete files, install software on the advice of random Internet people/LLMs until the software works or the randomware kicks in.
      • Thank god you’ve never had to touch a Linux terminal, clearly a fate worse than death.
      • Reboot again, just in case
      • Alaknár@lemm.ee
        link
        fedilink
        arrow-up
        1
        ·
        49 minutes ago

        Randomly change registry settings, delete files, install software on the advice of random Internet people/LLMs until the software works or the randomware kicks in.

        See? Here’s your problem. You’re doing random stuff without understanding what it does or even without a guide. Try that on Linux and tell me how well your OS works. :)

        In general, seems like you’ve been sheltered from Windows for the past, I don’t know, 15 years? In terms of reliability and stability, 10 and 11 are on par with MacOS.

      • ILikeBoobies@lemmy.ca
        link
        fedilink
        arrow-up
        1
        ·
        edit-2
        5 hours ago

        Sfc /scannow

        Dism something

        Are the most common troubleshooting steps and that’s in command prompt

        If that doesn’t work then registry

        If that doesn’t work reinstall the whole OS

        If that doesn’t work just accept that x not working is part of the experience

      • Ferus42@lemm.ee
        link
        fedilink
        English
        arrow-up
        2
        ·
        14 hours ago

        Looks fairly similar to what you would do on Linux. Change registry to config file (unless you’re using Gnome, then it’s both). You’re right though, on Windows, people don’t usually have paragraph long commands to paste into the terminal to fix some issue. Instead, on Windows you have Microsoft support posts where a “Microsoft Community Support” non-employee pastes non-helpful boilerplate tech support copypasta which are somewhat adjacent to the user’s issue.

        • FauxLiving@lemmy.world
          link
          fedilink
          arrow-up
          1
          ·
          13 hours ago

          Linux at least gives us useful logging and the software packages have documentation that is accessible without paying for a Microsoft Support contract.

          The Linux community support can actually fix your problems without boilerplate copypasta and doesn’t cost anything but you’ll get the customer service that you pay for.

          • Alaknár@lemm.ee
            link
            fedilink
            arrow-up
            1
            ·
            46 minutes ago

            Linux at least gives us useful logging

            Mate, don’t take it the wrong way, but you’re living in a fantasy world if you think an average user has any semblance of idea as to where logs are or how to read them.

            The Linux community support can actually fix your problems without boilerplate copypasta

            LOL, nice one! :D

            I’ve read “just recompile the kernel” together with “just switch to [distro_x]” more times than I can count to… :D

            • FauxLiving@lemmy.world
              link
              fedilink
              arrow-up
              1
              ·
              17 minutes ago

              I’m not talking about the average user. I’m talking about how the software is useful to me and other people like me.

              The average user needs to be coached on how to double click or to open a PDF. Holding a conversation about any software or technical topic from the point of view of an average user is a fools errand.

              I’ve read “just recompile the kernel” together with “just switch to [distro_x]” more times than I can count to… :D

              Sure, ignorant people exist. If someone posts about a Windows problem they get the same generic advice as well.

              The difference is that even given access to an expert, in Windows you’re limited in how much information that you can get about the problem. If you’re lucky you get an error message that matches an article in a knowledge base which will contain some rote process that allegedly solves the problem. You usually don’t get logs and you have no ability to debug (because the source code is proprietary). If that fails you can open a support ticket and hope, eventually, that someone competent can solve your problem.

              Given access to an expert in Linux, you can trace the problem down to a specific line of code in a specific library and know the name and email of the person who wrote it.

              In both cases, if an average user was involved they’d immediately give up and post on Reddit about how their computer is dumb.

              • Alaknár@lemm.ee
                link
                fedilink
                arrow-up
                1
                ·
                9 minutes ago

                I’m not talking about the average user

                But… Everyone else is?

                The OP is about Linux replacing Windows. That means: “Linux for the masses”. THAT means: average users having to deal with all the Linux shit.

                The average user needs to be coached on how to double click or to open a PDF. Holding a conversation about any software or technical topic from the point of view of an average user is a fools errand.

                Correct. Which is why the issues I listed in my comment make Linux impossible for the average user.

                The difference is that even given access to an expert

                THAT is also part of the problem. If I’m a noob but know someone who “works in IT” and “uses Windows”, they’ll be able to help me.

                If I’m a noob but know someone who “works in IT” and “uses Linux”, I might get help, but I might be shit out of luck. Maybe my issues is unique to KDE and they use Gnome or Xfce? Maybe I have a problem with my Ubuntu, but they’ve been sitting on Fedora for the past 20 years?

                if an average user was involved they’d immediately give up and post on Reddit about how their computer is dumb.

                That’s false. And, again, I’m saying this as someone who’s worked in IT for the past 20 years - if you have a problem with Windows (nowadays - this is critical), 90% of the time rebooting fixes it.

                And sure, a lot of people post about how their computers are shit, because something happened, but the amount of people who can help in the case of Windows is just immeasurably larger than in the case of Linux - because of the massive fragmentation between DEs and distros.