• Pika@sh.itjust.works
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    2 days ago

    Yeah this is the way. Most companies will have aliases for departments that mass send into a managed inbox or if its one person they have an actual email and then their role is an alias that redirects to their email.

    position changes are as easy as just moving the alias to the new person in the position, this let’s your externals be able to use the same email without having to keep the same email account for everything.