Not mine but this is actually what I did too.

I said I plan to charge back on my credit card. They threatened that if I did that, they can’t promise my account wouldnt be flagged.

I said “bet” and they removed the cancellation fee and cancelled the service.

  • PythagreousTitties@lemm.ee
    link
    fedilink
    English
    arrow-up
    51
    arrow-down
    1
    ·
    4 months ago

    Well yeah, there isn’t a company in the world that likes charge backs. Just be aware that by doing it you’re cutting off any possibility of doing business with that company in the future.

    Your bank isn’t a fan of them either. So if you go on a charge back spree they’ll notice and could stop issuing them for you.

    • EvacuateSoul@lemmy.world
      link
      fedilink
      English
      arrow-up
      20
      ·
      edit-2
      4 months ago

      They may cancel your credit card or refuse to open new ones for you, but they can’t refuse to charge back transactions you dispute.

      • PythagreousTitties@lemm.ee
        link
        fedilink
        English
        arrow-up
        9
        arrow-down
        1
        ·
        4 months ago

        Half true. They will refuse charge backs if you keep doing them. I’ve seen them be refused on customer orders before.

        • EvacuateSoul@lemmy.world
          link
          fedilink
          English
          arrow-up
          4
          ·
          4 months ago

          How can that comply with federal law that customers are not liable for fraudulent purchases on credit cards?

          • skizzles@lemmy.ml
            link
            fedilink
            English
            arrow-up
            19
            ·
            4 months ago

            I would imagine that it’s exactly because of the word you used. Fraud.

            If someone is going on a chargback spree it’s going to look fraudulent from the customers end. So their would likely need to be some kind of evidence or back and forth with the credit card company. Since they are now the middle man taking money from companies and putting it back in a lowly plebs pocket.

          • PythagreousTitties@lemm.ee
            link
            fedilink
            English
            arrow-up
            4
            arrow-down
            1
            ·
            4 months ago

            No idea, man. I’m just providing my experience with it from when I saw it happen all the time at work.

          • PythagreousTitties@lemm.ee
            link
            fedilink
            English
            arrow-up
            2
            arrow-down
            2
            ·
            4 months ago

            Banks make the world go round. I doubt stopping them from communicating will happen. I like the thought though.

          • Peruvian_Skies@sh.itjust.works
            link
            fedilink
            English
            arrow-up
            32
            arrow-down
            1
            ·
            edit-2
            4 months ago

            Don’t shoot the messenger. They’re telling you how it works (and they’re right btw), that doesn’t mean they like it, much less that it’s their fault.

          • PythagreousTitties@lemm.ee
            link
            fedilink
            English
            arrow-up
            19
            arrow-down
            1
            ·
            edit-2
            4 months ago

            Am I, how? By being poor af and having experience dealing with banks personally and professionally?

            Edit. I’m just letting you know how the shit works. You not liking it doesn’t mean anything. The banks don’t gaf about your inexperience.