I just got my package of new earphones from Best Buy, and the box was fucking empty. I mean there is the box and instruction manuals and charging cable, but the actual earphones aren’t there. They’ve used Shipt (which is like a doordash but for packages) but the box was inside another layer of packaging which was supposedly sealed before the delivery person got it so I’m leaning towards it being store employee theft, or someone returned an empty box and the employees didn’t verify it.
I’ll be contacting Bestbuy and Credit Card issuer as soon as customer support hours start.
I’ve literally never lost a package, I’m just so, annoyed. The money will probably be back, but like dude I just wanna listen to some music. Ugh… I guess phone speakers will have to do for now.
PSA: Record a video when opening packages just in case you need to file a dispute. I didn’t but I don’t think there’s gonna be an issue since these things rarely happen to me and disputes are rarely filed.
So have you ever been defrauded?
Update: I used the customer support chat and told BestBuy about it, and they gave me a replacement, this time I picked it up at the store and opened the box right in front of the employee just to be safe. Nothing was missing this time. 😀
Yeah. Had the time-card printout showing four hours of overtime. No overtime on my paycheque. Like an idiot, I gave my manager the printout so he could “investigate”. Yeah, never got paid for those four hours.
My advice is, always keep the original and give your employer the copy of any evidence. Only give the original to a court when it gets to a legal proceeding. (Even then, you still keep an extra copy for yourself. Courts don’t typically lose evidence, but an extra copy doesn’t hurt.)