A lot of people seem to be misinterpreting the headline given the content of the article:
It told Restaurant Business it was testing whether the voice ordering chatbot could speed up service and that the test left it confident “that a voice-ordering solution for drive-thru will be part of our restaurants’ future.”
This is just saying that they are ending their 2021 partnership with IBM for AI drive thru.
I suspect that even if they were abandoning future plans for AI drive through ordering, they wouldn’t say they were. Saying you’re not doing anything with AI might actually hurt a companies share price right now.
A lot of people seem to be misinterpreting the headline given the content of the article:
This is just saying that they are ending their 2021 partnership with IBM for AI drive thru.
Not that they are abandoning AI for drive thru.
I suspect that even if they were abandoning future plans for AI drive through ordering, they wouldn’t say they were. Saying you’re not doing anything with AI might actually hurt a companies share price right now.