• ipkpjersi@lemmy.ml
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    6 months ago

    Mine died 9 months out of warranty, last week they told me over the phone that apparently the firmware got corrupted and they have to reprogram it, and it will cost $120 USD + tax + shipping (+ import fees of course). I haven’t heard anything else yet. I sent it off for RMA back on May 7, so it’s been a little while lol

    • teawrecks
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      6 months ago

      What were the symptoms? Firmware corrupted? As in BIOS/UEFI? Did this happen randomly?

      • ipkpjersi@lemmy.ml
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        6 months ago

        The symptoms were the internal display went black after an automatic firmware update (you can’t disable firmware updates, they happen automatically) and never came on again, and then external display also went black after working only once. The device would power on, you would hear the fans running, but there was no display and no startup chime.