I am having trouble uploading images to posts from my lemm.ee account. I tried doing the same from a backup lemmy.world account I have, and the images uploaded without issue. When I upload directly from the website, I get the error below:

{“data”:{“error”:“unknown”,“message”:“Request error: error sending request for url (http://10.0.0.3:8080/image): error trying to connect: tcp connection error: deadline has elapsed”},“state”:“success”}

This happens with any image I try to upload, including the screenshot I took of the error I transcribed above. Is there any way to resolve this so I can post images from this instance again?

  • EllaSpiggins@lemm.ee
    4·
    6 months ago

    Hey buddy,

    Thanks for letting us know, I know a few other users have experienced a similar issue. I’m working with our other admins to get it diagnosed and will update you guys when I have some more info.

    In the meantime if you could screenshot any and all error messages you’re receiving and document steps to reproduce them that will be helpful.

    • 🐋 Color 🔱 ♀@lemm.eeavesta
      1·
      6 months ago

      Hi!

      I’m also having this same issue, down to the “deadline has elapsed” error… The last image post submission I made was 18 days ago, so for me this issue appears to have started somewhat recently. Moreover, when I’m logged in I can only see two of my post submissions on my profile submission history, namely my oldest and my newest one, but when I’m logged out I can see all of my post submissions. I hope it can be fixed soon!

  • gregorum@lemm.eeEnglish
    41·
    6 months ago

    I also cannot upload images, even when well under the 500k limit. I’ve been experiencing this issue for at least a week edit: 5 days.

    • zedgeist@lemm.eeOP
      3·
      6 months ago

      That’s a good point for me to clarify:
      I didn’t have the issue about three weeks ago when I last posted an image, but it has been an issue for at least the last three days, since I tried again to post, so something may have changed between then and now

      • gregorum@lemm.eeEnglish
        31·
        6 months ago

        Yeah, I post a lot of images in comments. To be specific, I noticed this issue started maybe about 5 days ago.

        • EllaSpiggins@lemm.ee
          4·
          6 months ago

          Hey buddy! Thanks for pointing this out, after further review we found that there was a networking issue on the back end. It’s since been resolved and shouldn’t be an issue going forward, don’t hesitate to shoot me a message if you notice anything else.