Hi, first time posting on lemmy.(Yay!).

So I often put my steam deck into offline mode since I travel between places a lot . And when I was expecting another gaming session today(without internet), it was dead stuck in “loading user data” screen.

Some symptoms:

  1. The wifi icon have a purple X on it , indicating it’s still in offline mode.
  2. Enabling internet does nothing.
  3. Everything in desktop mode works(including internet), except steam.

I’ve faced this problem once before and had to resolve to a factory reset. Back then I tried

  1. Get away from any Wifi signal and boot up
  2. Go into desktop mode and wait for it"
  3. Hard reboot and switch to a different Wifi network"

None of them worked.

I’ve heard that you can attempt to recover from this by copying steam user data files from a pc, but I can’t confirm this right now.

I want to ask, had anyone encountered this before? Is there a way fixing it other than factory resetting? Thx for any help in advance!

  • FubarberryM
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    9 months ago

    Sorry you ran into some trouble, but it’s good to hear you didn’t lose your desktop stuff.