The last time I tried to make video chat work with people, we dived between jitsi, facebook messenger, zoom… until something worked well enough. what are people using here now? Jitsi? Google Meet? Whatsapp? Facebook Messenger? Zoom? Skype? Facetime, somehow? The builtin thing in matrix that used to be jitsi but I think they updated it? Microsoft Teams? What?
I was the first in my entire immediate family, got them all to switch to it. Helps that it’s easy to use