McDonald's owner-operators say food safety and theft prevention contributed to the move to eliminate self-serve soda fountains in US dining rooms.
  • XTL
    30·
    1 年前

    Pinching pennies tends to be a really bad way to improve profits, though. Especially if you’re lowering customer satisfaction or attraction in the process.

    Not that companies and managers won’t still try doing just that.

    • Zoboomafoo@lemmy.world
      6·
      1 年前

      Customer satisfction and attraction aren’t numbers on a spreadsheet, so I guess the effects of shitty policies like this don’t exist