Went to a restaurant in LA today and when I got the check I noticed that it was a bit higher than it should be. Then I noticed this 18% service charge. So… We, as customers, need to help pay for their servers instead of the owners paying their servers a living wage. And on top of that they have suggested tip. I called bs on this. I will bet you that the servers do not see a dime of this 18% service charge. [deleted a word so it wasn’t a grammatical horror to read]

  • Etterra@lemmy.worldEnglish
    1331·
    11 months ago

    The thing is, by paying for food we should be paying the employees - that’s how salaries work. But in an effort to out-compete each other in the razor-thin margin business that is most restaurants, they don’t want their menu prices to go up, because that discourages customer spending. So many restaurants use underhanded tactics to screw customers instead. Hidden menu prices, sneaky service fees, and begging for point-of-sale tips at places where they’re not getting paid shitty server salaries (like fast food).

      • Carighan Maconar@lemmy.worldEnglish
        9·
        11 months ago

        Probably because in our atmosphere we more readily criticize bosses taking 90%+ off the top, while in the US it’s entirely normal that any increase in prices goes entirely into the manager pockets and the servers continue to be paid just enough to physically survive so they can show up for work again.

        And sure, it happens a lot over here, too. But to a lesser degree, and not as readily. The base climate is different.

      • glimpseintotheshit@sh.itjust.worksEnglish
        2·
        11 months ago

        I disagree. Those prices are pretty typical for most (proper) german restaurants and i would even say some of it is on the more affordable side. Also, while tipping culture isn’t what it is in the US, giving less than 10% will make the waiter almost certainly hate you.

        That’s no excuse for that outrageous “service fee”, of course.