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Joined 5 months ago
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Cake day: September 15th, 2025

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  • titanicx@lemmy.ziptoMemesReal Struggle 😔
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    23 hours ago

    I hate techs that think like this. Shit i can’t do a doctor’s job, I can’t do an architects job. I don’t expect them to do mine. In fact I want then to pay me all to do my job because they can’t do it.

    Fuck you. Do you job better then them and be worthy of your money












  • This app depends the type of call center. You are very focused on sales call centers, which I have been a part of. But tech call or just customer service call centers are much more abundant. I have been a top performer metric wise in all 3. I was never a liar in the sales centers I worked in, I just provided facts backed up and let them handle themselves and worked for places that products weren’t shady. In the 2 centers I worked that had shadyish products, I achieved top performer quickly, but quit as I didn’t believe or care about the product. I’m the other centers I’ve been in yes, tier 1 were absolutely required to follow a script. These were usually people that had 0 clue about what they were doing, so a script was needed. Beyond that you had to hit basics, but at the higher tier 3 or beyond there was no scripting, just fix the issues.